Privacy Policy
Last updated: February 2026
1. Introduction & Zero-Knowledge Promise
A8E Group Ltd. ('Company', 'we', 'us', or 'our') respects your privacy. At Pæan, we operate on a fundamental principle: Your Cognitive Data belongs to you. Unlike other tech giants, we do not monetize your personal thoughts, biometric data, or voice recordings.
2. Information We Collect
We collect information you provide directly, including name, email, and shipping address when you make a purchase or subscribe to our services.
Voice Recordings and Transcripts: Collected only when you actively initiate a recording. This data is processed via secure APIs (such as Google AI) for transcription and is deleted from our processing servers immediately after the task is completed.
Biometric and Health Data: When you use our smart wearable devices, we may collect health-related metrics (such as heart rate or sleep data) only if you explicitly grant access via Apple HealthKit or our app permissions. This data is encrypted and stored locally or on your private cloud instance. We do not share your health or biometric data with third-party AI processors for analysis without your explicit, separate consent, nor do we use it for advertising or data broker purposes.
Usage Data: We collect anonymous telemetry to improve hardware performance, which cannot be traced back to individual users.
3. How We Use Your Information
We use your information to: process orders and subscriptions, provide customer support, send service updates, improve our products and services, and comply with legal obligations.
3.1 Third-Party AI Processing and Data Sharing
To provide you with intelligent transcription, semantic analysis, and personalized AI companion features, we utilize third-party AI services, specifically Google AI (Google Cloud Vertex AI).
When you use our voice recording and transcription features (e.g., via our App or hardware devices), the specific audio data and text you explicitly choose to process are securely transmitted to Google AI solely for the purpose of generating transcriptions and intelligent summaries.
Data Protection Guarantee: We do not sell your data. We ensure that any third-party AI service provider we share data with, including Google, provides the same or equal protection of user data as stated in this Privacy Policy. Furthermore, your data, including voice recordings and transcripts, is processed ephemerally or stored securely and is strictly prohibited from being used to train Google's or any other third party's foundational AI models.
4. Data Security
We implement industry-standard security measures to protect your personal information. All data transmissions are encrypted using SSL/TLS. Health data collected by Pæan devices is encrypted both in transit and at rest.
5. Your Rights
You have the right to access, correct, or delete your personal data. You can manage your data preferences in the app settings or contact us at hi@a8e.ai for assistance.
6. Summary of Data Collection and Usage
For full transparency, here is how your specific data is handled:
| Data Type | Collected How | Shared With | Retention |
|---|---|---|---|
| Voice Recordings | User-initiated recording via App or hardware. | Google AI (for transcription only). | Ephemeral processing; transcripts are stored securely based on user preference and can be deleted anytime. |
| Health / Biometric Data | Hardware sensors (if permission is granted). | Not shared with third parties. Processed locally or in your secure cloud. | Managed by the user; can be deleted anytime in Settings. |
7. Contact Us
If you have questions about this Privacy Policy, please contact us at hi@a8e.ai.